GA Foods customer care provides a state-of-the-art call center focused on customer and client/member satisfaction. Staffed by a team of caring customer service professionals, team members:
- Assist clients/members with scheduling, questions or concerns
- Assist case management staff with enrollment, scheduling or report forms
- Provide efficient order and claim processing
- Assist field service representatives in resolving issues that may arise during deliveries
Every team member has also been trained to quickly identify emergency or life-threatening situations and report them to appropriate case management and emergency managers. Our care center is multi-lingual and 100% compliant with HIPAA regulations.
To contact our Customer Care team, please complete the form on our Contact Us page or use the contact information below:
Case Managers: Find out how to enroll new members by clicking here.
Coventry Health Care/Aetna members and case managers should call: 1-844-237-2695